- What areas does Blackroute serve?
- Blackroute serves New York, New Jersey, Long Island, and Connecticut.
2. What types of vehicles do you offer?
We offer a luxury fleet including: • Premium Sedans (e.g. Cadillac XT6) • Luxury SUVs (e.g. GMC Yukon)
3. How can I book a ride?
Book online at www.theblackroute.com or call us. We provide instant confirmation.
4. Do you offer airport transfers?
Yes, we provide 24/7 transportation to/from JFK, LGA, Newark, and more.
5. Can I make last-minute bookings?
Yes, subject to availability. For urgent requests, please call us.
6. Do you track flights for airport pickups?
Yes, we track flights in real-time to adjust for delays or early arrivals.
7. Are your rates fixed or metered?
We offer transparent, flat rates—no surge pricing or hidden fees.
8. Is Blackroute available for hourly service or events? Yes, we offer hourly/as-directed service for events, weddings, and corporate travel.
9. What’s your cancellation policy?
Cancel up to 24 hours before for a full refund. Within 24 hours may incur a fee.
10. Is my ride private?
Yes, every ride is completely private—no ride-sharing.
11. Are your drivers professional and licensed?
Yes, all chauffeurs are licensed, background-checked, and trained.
12. Can I request a specific vehicle type?
Yes, you may select a sedan or SUV based on availability.
13. Do you provide child car seats?
Yes, available upon request during booking. Extra charges may apply.